Privacy Policy

Holdfast Steel
Last updated: 27 October 2025

Holdfast Steel (“we”, “us”, or “our”) is committed to protecting the privacy of our customers, website visitors and anyone who interacts with our business. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us for a quote, service or enquiry.

By using our website or submitting your details to us, you agree to the terms outlined in this Privacy Policy.

1.1 Information You Provide
When you fill out a contact form, request a quote or contact us directly, we may collect:

• Your name

• Phone number

• Email address

• Address or job location

• Details about your carport or project

• Any additional information you choose to provide

1.2 Automatic Information
Our website may automatically collect basic technical data including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Standard Wix analytics data

This information is used only to improve website performance and user experience.

We use the information we collect to:

• Respond to your enquiries

• Provide quotes and service information

• Schedule site visits and installations

• Communicate with you during a project

• Improve our website and customer experience

• Maintain business records and compliance

. Sharing Your Information

Holdfast Steel does not sell, rent or trade your personal information.

We may share your information only with:

• Licensed contractors or installers working on your project

• Service providers such as website hosting (Wix) or email platforms

• Authorities if required by Australian law

All third parties are required to protect your information and use it only for the intended purpose.